Privacy statement

This website (the “Site”) is operated by Coolr Ltd. This privacy statement informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the site.

Definitions

In this privacy statement, “we”, “us” and “our” means Coolr Ltd and “you” and “your” means the individual who is using the website.

“Personal information” refers to the “Device Information”  we collect (information automatically collected about your device – see section on “Device Information” below), as well as any information which you may voluntarily submit to us when completing an online form to contact us, subscribe to a mailing list, register for an event, or provide a response to a survey.   

By using the Site, you agree to the collection and use of information in accordance with this policy. Additionally, when you complete an online form on the Site, you are accepting and consenting to the practices described in this privacy statement.

Information collection, use, storage, and processing

Your personal information is protected under the EU General Data Protection Regulation, and we are committed to protecting and respecting your privacy. In this respect, Coolr Ltd is the data controller responsible for the information collected via this website.

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.” We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are used by many websites and, by themselves, do not identify the individual user.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

We do not store any personal information in cookies, log files, web beacons, tags, or pixels on any computer you may use, that can be used to identify you.

Using and sharing Device information

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Device Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Please note that we do not alter our Site’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser.

Personal information submitted voluntarily through an online form

We may ask you for personal information if you choose to complete an online form to contact us, subscribe to a mailing list, to register for an event or provide a response to a survey or opinion poll. 

We hold your personal information on our systems for as long as is necessary for the relevant activity, or until you ask us to delete your information. With your consent, we, and authorised third parties, process your personal data only for the purpose of providing the services you have requested.  We do not store or process any sensitive data.

Complying with applicable laws and regulations

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Security

The security of your personal information is extremely important to us, but no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this privacy statement

This Privacy Statement is effective as of Monday 18th October 2021.

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy statement at any time and you should check this privacy statement periodically. Your continued use of the website after we post any modifications to the privacy statement on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy statement.

If we make any material changes to this privacy statement, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@wearecoolr.com, or write to us using the details provided below:

Coolr Ltd, 18 Soho Square, London W1D 3QL